In this video, we’ll walk you through the Dashboard and the Comments Tab — the central place where you manage all your incoming social media comments. You’ll learn step by step how to:
Navigate the dashboard overview (analytics, sentiment, automation level)
Use the comments tab to see open vs. done comments
Apply filters (by platform, tags, sentiment, automation, date, etc.)
Manage comments with quick actions (hide, delete, block, move to done)
Work with AI-powered reply suggestions in multiple languages
Perform bulk actions for faster workflows
Create and use comment templates for FAQs and recurring replies
This tutorial helps you fully leverage replient.ai to stay on top of engagement across Facebook, Instagram, YouTube, LinkedIn, TikTok & Google Reviews.