For every comment that reaches your inbox without an answer, replient.ai generates 3 contextual reply suggestions that you can send with one click. Comments that one of your automations finishes on its own do not get a draft.
The AI analyzes:
The comment content and tone
Your brand's past responses (how you've replied to similar comments)
The post context via the post caption (what the post is about)
The knowledge from your website and uploaded documents
Your custom instructions (included in Pro and higher plans)
Platform-specific best practices
The newest AI models are used by default, providing better quality, tone matching, and contextual awareness than ever before.
What AI are we using?
It depends on the currently available models together with the use case of the AI generation. It differs by use case, platform and current frontier models.
We analyse the responses weekly and perform minor adjustments all the time, so you get the most out of replient.ai
What do AI suggestions cost?
The AI analysis of a new comment costs 0.1 credit and the first set of AI suggestions costs 0.9 credit. Creating more suggestions for the same comment is free. Details: How do credits work?
To teach the AI your tone, see How do I train the AI with my website, files and FAQs? and How do I control the AI's tone, language and style?