Each brand can connect ONE account per platform, with one exception: Google Reviews. For example:
1 Facebook page
1 Instagram account (either Instagram or Instagram (organic), not both)
1 TikTok account
1 LinkedIn page
1 YouTube channel
1 Google Play Store connection
1 Apple App Store connection
1 Ausgezeichnet.org connection
Google Reviews: as many locations as you need. A location can belong to only one brand.
Why this limitation?
Each brand has its own AI learning model based on past interactions. replient.ai learns how you respond to comments and generates suggestions tailored to that specific brand voice. Mixing multiple accounts under one brand would confuse the AI and reduce suggestion quality, since different pages typically have different audiences and communication styles.
Solution for agencies or multi-brand businesses: Create separate brands in your dashboard for each account. Each brand maintains its own:
AI training and brand voice
Automation rules
Team member access
Custom Instructions
Custom tags and workflows
You can manage multiple brands from one dashboard and use the search in the brand selector if you are managing a lot of brands and use our drag-&-drop reordering features in the settings tab to keep everything organized and ordered as you want the brands to show up in the brand selector.
See which platform supports which actions: Which platforms does replient.ai support?