When you have multiple automations running, the #1 cause of confusion is execution logic.
Here is how replient.ai evaluates rules:
1) DM Automations run before Comment Automations
If a DM Automation matches, it runs first.
Only if no DM automation matches, replient.ai checks Comment Automations.
This is critical for setups like:
DM flow for giveaways/recipes
fallback Comment Automation that answers everything with AI
2) Within DM Automations, rules run top → bottom
replient.ai checks each DM automation from the top of your list to the bottom.
The first automation whose trigger + conditions match will run
Then replient.ai stops evaluating further rules
3) Best practice: put specific rules above broad rules
Example ordering:
Giveaway “WIN” flow (very specific)
Recipe “SUSHI” flow
Generic inbound DM router
Broad “catch-all” automation
If the catch-all is at the top, it can “steal” users from more important campaign flows.
4) “Trigger once per user” (avoid duplicates)
“Trigger once per user” prevents the same user from entering the same automation again.
Use cases:
giveaways across multiple posts
freebie delivery campaigns where users comment repeatedly
Pro move for campaigns:
Enable “Trigger once per user” on the DM flow
Then create a lightweight Comment Automation that handles repeats (e.g., mark as done) so repeat comments don’t create manual workload