Replient currently supports six major social platforms:
Facebook: Comments on posts (ads and organic), direct messages (Messenger), Mentions in comments, Mentions in DMs
Instagram: Comments on posts, direct messages (DMs), Story Reactions, audio messages, Mentions in comments, Mentions in DMs
TikTok: Comments on posts (ads and organic)
LinkedIn: Comments on company page posts, Private Profiles are not supported by LinkedIn API
YouTube: Comments on videos (title and description included as context)
Google Reviews: Reviews across multiple business locations
Each platform can be connected independently. For Instagram, you can now connect it standalone without needing a Facebook connection, which is especially useful for pages not linked to Facebook. However, if you have linked accounts, we recommend connecting Facebook first to ensure ad posts from Meta are also imported.
Supported Actions per Plattform
| Facebook Pages | Instagram Pages | TikTok Profiles | LinkedIn Pages | YouTube | Google Reviews |
Like comment | ✅ | ❌ | ✅ | ✅ | ❌ | ❌ |
Hide comment | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ |
Delete comment | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ |
Block User | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
Manage DMs | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
Mentions in comments & posts | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
Respond to ad comments | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ |
Respond to organic comments | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |