At the moment, comments under Meta Partnership Ads are not displayed in replient.ai.
Why are Partnership Ad comments not visible?
Meta Partnership Ads are published via the creator’s account. Currently, these comments cannot be retrieved through your brand’s page access, which means they are not available inside replient.ai for analysis or moderation.
As a result:
Comments under Partnership Ads are not shown in the unified inbox
Sentiment analysis and tagging are not applied
AI suggestions and automations are not triggered
Is there a solution?
We are currently working on a solution that will allow creators to grant access to their posts.
Once this feature is available:
You will be able to send a dedicated access link to the creator.
The creator can grant the required permissions to their profile/posts.
Comments from those Partnership Ads will then be displayed and processed in replient.ai.
This will enable full functionality, including:
Sentiment analysis
Automatic tagging
AI-generated reply suggestions
Automations (hide, like, reply, etc.)
What’s next?
We will send out an update as soon as this feature becomes available.
If you have specific use cases or urgent needs regarding Partnership Ads, feel free to contact our support team.